Every module a Verizon partner needs.
Twenty-four first-class modules across operations, revenue, support, and intelligence — all multi-tenant, all role-aware.
Operations
Run the carrier surface like infrastructure.
Queue and approve ThingSpace activations, suspends, and restores.
- Approval-gated ThingSpace activations
- Suspend / restore queues with audit
- Live carrier callback feed
- IMEI / eSIM workflow library
Command Center
One control room for activations, billing, support, and inventory.
Device Inventory
Track every IMEI, SIM, and eSIM across warehouses and deployment sites.
Warehouse / Stores
Receiving, transfers, RMA, and replacement workflows.
Action Center
Pending approvals, automation queue, audit trail.
Organizations
Multi-tenant isolation across partners and deployment sites.
Revenue
Sell, bill, and recover — without spreadsheets.
Stripe subscriptions, invoices, failed-payment recovery.
- Stripe subscriptions, invoices, terminals
- Failed-payment recovery queue
- Grace periods + suspend-on-approval
- Payment links and POS surfaces
Sales Pipeline
Leads, deals, follow-ups, and rep performance.
Customer 360 CRM
Every customer, line, ticket, and payment in one timeline.
Marketing + Email
Templates, campaigns, win-back, and past-due reminders.
Reports
Operational, financial, and compliance reporting.
Support & Enablement
Your team stays ahead of every customer.
Tickets, SLA risk, AI-assisted resolutions.
- Tickets with SLA risk scoring
- AI-assisted resolution drafts
- Live carrier state per customer
- Escalations + executive playbooks
Knowledge Center
Articles, SOPs, troubleshooting, API guides.
Partner Academy
Onboarding, certifications, and team progress.
Partner Playbooks
Step-by-step workflows for every team.
Help & Support
Direct line to Luxara success managers.
Intelligence & Platform
AI, audit, and developer surface — built in.
Conversational operator for your entire business.
- Natural-language partner operator
- Daily executive briefs
- Anomaly + churn explanations
- Role + audit aware safety rails
Executive Intelligence
Real-time KPIs and AI recommendations across every partner deployment.
API Health
Live status across Verizon, Stripe, email, AI.
Audit Logs
Every sensitive action attributed and timestamped.
Developer Center
API keys, explorer, webhooks, SDKs, sandboxes.
Security
MFA, RBAC, zero-trust, credential vault.
Integrations
Verizon, Stripe, Slack, email, webhooks.
Settings
Branding, billing, automation policies.