The operating system Verizon partners actually run their business on.
Luxara Connect OS is built for Wireless Connectivity Partners — resellers, integrators, and solution providers bundling Verizon 5G and LTE into the products and deployments they sell to end customers.
Live partner ops
300 Dragon Routers deployed · 12 partner orgs live
The gap
ThingSpace gives partners API power. Luxara gives them the business system to use it.
Channel partners have API access but no operating system.
Lead registration and quoting live outside the provisioning workflow.
Support teams lack end-customer carrier visibility.
Device and SIM inventory is hard to control across deployments.
Failed payments aren't safely tied to suspend / restore.
Failover SLAs are hard to prove to end customers.
SOPs are scattered across spreadsheets and email.
Resellers, integrators, and solution providers run on stitched-together tools.
Non-technical partners need workflows — not raw APIs.
Built for partner teams
Field-ready. Back-office serious.
Built for resellers, system integrators, and solution providers — whether your team is deploying connectivity at an end-customer site or running monthly billing from HQ, Luxara Connect OS gives every role the right view, the right controls, and the right guardrails.
- Solution engineers activate, swap, and troubleshoot without leaving the workflow.
- Managers approve sensitive carrier actions with full audit logging.
- Finance reconciles Stripe, ThingSpace usage, and chargebacks in one ledger.
- Ask Lux AI summarizes the day and proposes the next best action.
Wireless Connectivity Partner Program
Built for the Verizon WCP channel.
The WCP Program is an indirect channel for resellers, system integrators, and solution providers. Luxara Connect OS is the operating layer that turns that program into a repeatable, scalable business.
Custom Solutions
Build channel-ready hardware and software paired directly with Verizon 5G and LTE.
Business Resiliency
Deliver primary mobility or failover connectivity solutions for your end customers.
Partner Portal
Run lead registration, quoting, ordering, and pipeline from one operating system.
Marketing & Support
Co-branded materials and regionally-aligned support workflows for your channel team.
Luxara is an independent software company. Not affiliated with or endorsed by Verizon.
How it works
From ThingSpace credentials to live operations in a day.
Connect
Plug in ThingSpace, Stripe, email, and your team. Demo / sandbox / live modes.
Operate
Activate, bill, support, and fulfill from approval-gated workflows.
Automate
Ask Lux AI runs reports, drafts comms, and proposes the next action.
Scale
Multi-site, multi-tenant, role-based — built for channel growth from day one.
Platform modules
A complete operating system, not a toolbox.
Twenty-four first-class modules covering operations, billing, support, training, automation, and intelligence — all multi-tenant, all role-aware.
Command Center
One control room for activations, billing, support, and inventory.
Executive Intelligence
Real-time KPIs and AI recommendations across every partner deployment.
Carrier Operations
Queue and approve ThingSpace activations, suspends, and restores.
Customer 360 CRM
Every customer, line, ticket, and payment in one timeline.
Device Inventory
Track every IMEI, SIM, and eSIM across warehouses and deployment sites.
Sales Pipeline
Leads, deals, follow-ups, and rep performance.
Billing / POS
Stripe subscriptions, invoices, failed-payment recovery.
Support Hub
Tickets, SLA risk, AI-assisted resolutions.
Warehouse / Stores
Receiving, transfers, RMA, and replacement workflows.
Marketing + Email
Templates, campaigns, win-back, and past-due reminders.
Ask Lux AI
Conversational operator for your entire business.
Knowledge Center
Articles, SOPs, troubleshooting, API guides.
Partner Academy
Onboarding, certifications, and team progress.
Partner Playbooks
Step-by-step workflows for every team.
Action Center
Pending approvals, automation queue, audit trail.
Reports
Operational, financial, and compliance reporting.
Developer Center
API keys, explorer, webhooks, SDKs, sandboxes.
API Health
Live status across Verizon, Stripe, email, AI.
Audit Logs
Every sensitive action attributed and timestamped.
Organizations
Multi-tenant isolation across partners and deployment sites.
Security
MFA, RBAC, zero-trust, credential vault.
Integrations
Verizon, Stripe, Slack, email, webhooks.
Settings
Branding, billing, automation policies.
Help & Support
Direct line to Luxara success managers.
Partner success platform
Train your team. Codify your SOPs. Ship faster than your peers.
Partner Academy, Knowledge Center, and Playbooks turn tribal knowledge into a repeatable system. New hires are productive in days, not months.
Partner Academy
Onboarding, certifications, team progress.
Knowledge Center
SOPs, troubleshooting, API guides, FAQs.
Partner Playbooks
Step-by-step workflows with approvals.
Ask Lux AI
Conversational operator for the platform.
Ask Lux AI
BetaYou
Summarize today's failed payments and recommend next actions.
Lux
17 failed payments today. 12 within grace period. 3 customers eligible for queued suspend pending admin approval.
Pricing
Built to grow with your book of business.
Starter
For new Verizon partners getting organized.
- 3 users
- Customer 360 CRM
- Device inventory
- Basic ThingSpace sync
- Support dashboard
Growth
Operate, bill, support, and grow your book.
- 10 users
- Activate / suspend / restore workflows
- Stripe billing
- Sales pipeline
- Support Hub
Pro Partner
For multi-site partners and high-volume integrators.
- 25 users
- Multi-site partner operations
- Warehouse / RMA
- Advanced reporting
- Approval workflows
Enterprise
White-label, dedicated success, custom integrations.
- White-label branding
- Custom onboarding
- Dedicated success manager
- Custom integrations
- Developer Center
Enterprise security
Verizon-grade safeguards. Zero-trust by default.
Credentials never touch the browser. Carrier actions are queued, approved, and audited. Stripe webhooks never directly trigger suspension. Every sensitive action is permission-gated and logged.
Server-side credentials
ThingSpace keys vaulted; never exposed to the client.
Approval workflows
Suspend / restore require admin sign-off.
Audit log on every call
Every carrier action attributed and timestamped.
RBAC + MFA
13 default roles, granular permissions, MFA enforced.
Billing isolation
Stripe webhooks update state only — never call carrier.
Multi-tenant by design
Organization isolation enforced at the data layer.
Run your Verizon partner business like a tier-one operator.
Spin up Luxara Connect OS in minutes. Bring your team, your ThingSpace credentials, and your customers — leave the spreadsheets behind.