COMMAND THE
CONNECTED
ENTERPRISE
The mission-control console for Verizon Wireless Channel Partners. Activate ThingSpace lines, automate billing, and run multi-tenant operations from one secure command deck.
The gap
ThingSpace gives partners API power.
Luxara gives them the operating system.
- Raw ThingSpace API access with no workflow layer
- Lead reg and quoting live in spreadsheets and email
- Support teams can't see end-customer carrier state
- Failed payments are disconnected from suspend / restore
- Device + SIM inventory tracked in three places
- SOPs scattered across Drive folders no one updates
- Approval-gated workflows over ThingSpace, never raw API
- Sales pipeline wired straight into provisioning
- Support Hub shows live carrier state per customer
- Failed payments queue suspends behind admin approval
- One device + SIM ledger across every warehouse and site
- Knowledge Center + Partner Playbooks codify every SOP
System topology
One core. Every role. Every customer.
Luxara sits between the Verizon ThingSpace surface and your partner organization — wrapping the carrier API in approval, audit, automation, billing, CRM, and knowledge.
Platform modules
A complete operating system, not a toolbox.
Twenty-four first-class modules across operations, billing, support, training, automation, and intelligence — all multi-tenant, all role-aware.
One control room for activations, billing, support, and inventory.
The single screen every shift opens on. Live carrier state, queued approvals, payment exposure, support load — and an Ask Lux narrative explaining what changed since yesterday.
- Live activation feed
- Approvals queue
- Failed-payment exposure
- SLA risk on tickets
- Carrier API health
- Ask Lux daily brief
- > ACT_7741ThingSpace Hook · Line activated · NY-04OK
- > ACT_9022Sim Provisioning · eSIM handoff · Dragon RouterPENDING
- > ACT_4110IMEI Handshake · Device registeredOK
- > BIL_3321Billing Sync · Stripe invoice paidOK
- > ACT_8814Restore Workflow · Approval queued · adminQUEUED
- > ACT_2207ThingSpace Hook · Suspend · grace expiredQUEUED
Carrier Operations
Queue and approve ThingSpace activations, suspends, and restores.
Billing / POS
Stripe subscriptions, invoices, failed-payment recovery.
Ask Lux Assist
Conversational operator for your entire business.
And 20 more modules
A day in the life
Every role gets the right view, the right controls, the right guardrails.
07:14 · Field activation
Activate 12 new lines before the customer's coffee gets cold.
Operators run a single approval-gated workflow: scan IMEI, pick plan, queue activation. Luxara handles the ThingSpace handshake, billing sync, and rollback on failure.
- IMEI / eSIM workflows
- One-tap suspend & restore
- Inline carrier callbacks
- > ACT_7741ThingSpace Hook · Line activated · NY-04OK
- > ACT_9022Sim Provisioning · eSIM handoff · Dragon RouterPENDING
- > ACT_4110IMEI Handshake · Device registeredOK
- > BIL_3321Billing Sync · Stripe invoice paidOK
- > ACT_8814Restore Workflow · Approval queued · adminQUEUED
- > ACT_2207ThingSpace Hook · Suspend · grace expiredQUEUED
Field-tested
"We went from spreadsheet chaos to a real operating system in three weeks. Luxara is what ThingSpace was missing."
Director of Operations
Verizon WCP partner · name withheld
Pricing
Built to grow with your book.
Starter
For new Verizon partners getting organized.
- 3 users
- Customer 360 CRM
- Device inventory
- Basic ThingSpace sync
- Support dashboard
Growth
Operate, bill, support, and grow your book.
- 10 users
- Activate / suspend / restore workflows
- Stripe billing
- Sales pipeline
- Support Hub
Pro Partner
For multi-site partners and high-volume integrators.
- 25 users
- Multi-site partner operations
- Warehouse / RMA
- Advanced reporting
- Approval workflows
Enterprise
White-label, dedicated success, custom integrations.
- White-label branding
- Custom onboarding
- Dedicated success manager
- Custom integrations
- Developer Center
Enterprise security
Verizon-grade safeguards.
Zero-trust by default.
Credentials never touch the browser. Carrier actions are queued, approved, and audited. Stripe webhooks never directly trigger suspension. Every sensitive action is permission-gated and logged.
Read the security architectureServer-side credentials
ThingSpace keys vaulted; never exposed to the client.
Approval workflows
Suspend / restore require admin sign-off.
Audit log on every call
Every carrier action attributed and timestamped.
RBAC + MFA
13 default roles, granular permissions, MFA enforced.
Billing isolation
Stripe webhooks update state only — never call carrier.
Multi-tenant by design
Organization isolation enforced at the data layer.
Partner enablement
Train your team. Codify your SOPs.
Ship faster than your peers.
Partner Academy, Knowledge Center, and Playbooks turn tribal knowledge into a repeatable system. New hires productive in days, not months.
Partner Academy
Onboarding, certifications, team progress.
Knowledge Center
SOPs, troubleshooting, API guides, FAQs.
Partner Playbooks
Step-by-step workflows with approvals.
Ask Lux Assist
Conversational operator for the platform.
Ask Lux Assist
BetaYou
Summarize today's failed payments and recommend next actions.
Lux
17 failed payments today. 12 within grace period. 3 customers eligible for queued suspend pending admin approval.
Initialize command
Run your Verizon partner business
like a tier-one operator.
Spin up Luxara Connect OS in minutes. Bring your team, your ThingSpace credentials, and your customers — leave the spreadsheets behind.